1. Acceptance of Terms
By creating an account, accessing, or using the Service in any way, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you must not access or use the Service. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
2. Service Description
Cloud Enclave is a zero-knowledge, client-side-encrypted cloud file manager. It allows you to connect your existing cloud storage account (currently Google Drive) and manage your files through our application. Files are encrypted in your browser using AES-256-GCM via a Rust WebAssembly encryption layer before being stored in your cloud storage provider.
The Service is offered under a freemium model. Free accounts are subject to usage limits as described on our Pricing page. Paid plans ("Enclave") provide additional capacity and features.
We reserve the right to modify, add to, or discontinue any part of the Service at any time, with reasonable notice where practical.
3. Eligibility
You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that:
- You are at least 18 years of age;
- You have the legal capacity to enter into a binding contract;
- Your use of the Service complies with all applicable laws and regulations in your jurisdiction;
- You have not been previously suspended or removed from the Service.
4. Account Responsibilities
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:
- Choose a strong, unique password and keep it confidential;
- Notify us immediately at hello@cloud-enclave.com if you suspect any unauthorised access to your account;
- Not share your account credentials with any third party;
- Provide accurate information when creating your account.
Your password cannot be recovered. Due to our zero-knowledge architecture, we do not store your password or your encryption key. If you lose your password, your encrypted files cannot be decrypted. Please store your credentials securely.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to:
- Store, share, or transmit any content that is illegal, harmful, defamatory, obscene, or that infringes the intellectual property rights of any third party;
- Upload or distribute malware, viruses, or any other malicious code;
- Attempt to gain unauthorised access to the Service, our systems, or the accounts of other users;
- Reverse-engineer, decompile, or attempt to extract the source code of the Service (except where expressly permitted by applicable law);
- Use the Service to conduct or facilitate any form of fraud, phishing, or impersonation;
- Use automated tools (bots, scrapers, crawlers) to access the Service without our prior written consent;
- Circumvent or attempt to circumvent any rate limits, security controls, or access restrictions;
- Use the Service in any way that could damage, disable, overburden, or impair our infrastructure;
- Violate any applicable local, national, or international law or regulation.
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including suspending or terminating accounts immediately.
6. Zero-Knowledge Architecture Disclaimer
We cannot access your files. All encryption and decryption occurs exclusively in your browser. Cloud Enclave never receives, stores, or transmits your unencrypted file contents or your encryption keys.
As a direct consequence of our zero-knowledge design:
- Password recovery is impossible. We cannot reset or recover your password for you. If you lose access to your account credentials, your encrypted data will be permanently inaccessible to you through our Service.
- No content moderation. We are technically unable to inspect the content of your encrypted files. You bear sole responsibility for ensuring that your files comply with applicable laws.
- Law enforcement requests. We cannot provide decrypted file contents to law enforcement or any third party, as we do not possess them. We can only provide account metadata (username, email, timestamps) when required by applicable law.
Your files reside in your own cloud storage (e.g., Google Drive). Cloud Enclave acts as an intermediary that manages encryption and organises file references. Deleting your Cloud Enclave account does not automatically delete files from your cloud storage provider.
7. Service Availability
We strive to provide a reliable and high-quality service. However, we do not guarantee that the Service will be available at all times. The Service may be subject to interruptions due to:
- Scheduled or emergency maintenance;
- Failures of third-party infrastructure (cloud providers, CDN, databases);
- Events beyond our reasonable control (force majeure).
We will endeavour to notify users of planned maintenance periods where possible. We are not liable for any loss or damage arising from downtime or service interruptions.
8. Intellectual Property
The Service, including its design, user interface, software, source code, and written content, is owned by Cloud Enclave and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service solely in accordance with these Terms.
You retain all ownership rights in the content and files you store through the Service. By using the Service, you grant Cloud Enclave a limited, non-exclusive licence to process your files solely to the extent technically necessary to provide the Service (i.e., transmitting encrypted data to your cloud storage provider). We claim no rights over your content.
9. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The Service will meet your specific requirements;
- The Service will be uninterrupted, timely, secure, or error-free;
- Results obtained from use of the Service will be accurate or reliable;
- Any errors or defects in the Service will be corrected.
Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions apply to the fullest extent permitted by applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Cloud Enclave and its affiliates, officers, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of data, files, or encrypted content;
- Loss of profits or revenue;
- Loss of use or goodwill;
- Service interruptions or failures.
Our total aggregate liability to you for all claims arising from or related to the Service shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim, or €50, whichever is greater.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded under applicable Polish or EU law.
11. Account Termination
Termination by You
You may delete your account at any time through the application settings. Upon account deletion, your account data (username, session, file metadata, cloud storage connections) will be removed from our systems. Your actual files in your cloud storage (e.g., Google Drive) will not be affected.
Termination by Us
We reserve the right to suspend or permanently terminate your account, with or without notice, if:
- You breach any provision of these Terms;
- We are required to do so by law or a regulatory authority;
- We discontinue the Service.
If we terminate your account for reasons other than your breach of these Terms, we will provide reasonable advance notice where practicable and will not charge you for unused prepaid periods.
Effect of Termination
Upon termination, your right to access the Service ceases immediately. Sections 5 (Acceptable Use), 6 (Zero-Knowledge Disclaimer), 8 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), and 13 (Governing Law) shall survive termination.
12. Changes to Terms
We may update these Terms from time to time. When we do, we will revise the "Effective date" at the top of this page. For material changes, we will make reasonable efforts to notify you (e.g., via email or in-app notification) at least 14 days before the changes take effect.
Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and delete your account.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Poland, without regard to conflict of law principles. The GDPR and other applicable EU regulations apply directly alongside these Terms.
Any dispute arising from or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts in Warsaw, Poland, unless mandatory consumer protection laws in your country of residence grant you the right to bring proceedings before a court in your jurisdiction.
If you are a consumer resident in the EU, you may also use the European Commission's Online Dispute Resolution (ODR) platform to resolve disputes.
14. Contact
If you have any questions about these Terms, please contact us: